Collision Industry
Factbook 2024
38 pages of key data and trends in the collision repair and auto claims industry
from the most experienced editorial staff in the industry
Average collision claim cost is again lower than this time last year.
ReadQ3 average backlog is 1.7 weeks shorter than it was a year ago.
ReadBut, shops still waiting days on end for insurers to respond.
ReadWeekly wages higher than year ago, though largely unchanged from prior quarter.
ReadNation's largest auto insurer has been retaking market share while Geico declines.
ReadOver 1,100 shops graded insurance companies based on how well each company's "policies, attitude and payment practices ensure quality repairs and customer service for motorists."
More InfoLatest government data shows 3% employment increase nationwide, but not all states growing.
ReadNumber of new car dealers growing, but fewer of them offer body shops.
ReadSome states are more profitable than others for insurers selling collision coverage.
Read2023 ended with more “potentially repairable” cars on the road than anytime in the past decade.
ReadLatest data on the number of body shops per state and growth over the past 10 years.
ReadThe quarterly survey that shows you are not "the only one" charging for that.
A collection of the year's most interesting quotes heard around the industry.
ReadGasoline consumption as an indicator of traffic volume and accidents.
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