Research and news for the
automotive collision repair professional

from the most experienced editorial staff in the industry

LEVEL OF WORK IN PROCESS DROPS AGAIN

Levels of work in process (WIP) at shops in U.S. and Canada.

U.S. Report Canada report

Q3 COLLISION CLAIMS COST UP SLIGHTLY

Claims frequency remains near seven year low.

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SHOP SCHEDULING BACKLOG FOR U.S. / CANADA

How far into the future shops are booked with work.

U.S. Report 2025 Canada report

SHOPS OUTLOOK REMAINS POSITIVE IN U.S. and CANADA

Latest surveys showing shops' take on the future business environment.

U.S. Report Canada report

SHOP HIRING DEMAND IN U.S. / CANADA

What positions are shops looking to fill?

U.S. Report Canada report

SHOP WAGE GROWTH SLOWING

Latest data on average weekly wages in the collision repair industry.

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INSURER WAIT TIMES IMPROVE SOMEWHAT

But, shops still waiting days on end for insurers to respond.

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STATE FARM MAKING BIG COMEBACK

Nation's largest auto insurer has been retaking market share while Geico declines.

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Body Shops Grade Insurers for 2025

Nearly 1,200 shops graded insurance companies based on how well each company's "policies, attitude and payment practices ensure quality repairs and customer service for motorists."

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COLLISON REPAIR WAGES BY STATE

Latest state-by-state data on technician wages in the industry.

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COLLISION REPAIR EMPLOYMENT BY STATE

Latest government data shows 3% employment increase nationwide, but not all states growing.

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DEALERSHIP BODY SHOP NUMBERS DECLINE

Number of new car dealers growing, but fewer of them offer body shops.

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MOST PROFITABLE STATES FOR AUTO INSURERS

Some states are more profitable than others for insurers selling collision coverage.

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‘REPAIRABLE’ VEHICLE POPULATION GROWING

2024 ended with 15 million more reapirable vehciles on the road than in 2015.

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SHOP COUNTS BY STATE

Latest data on the number of body shops per state and growth over the past 10 years.

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Who Pays for What?

The quarterly survey that shows you are not "the only one" charging for that.

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QUOTES OF THE YEAR 2024

A collection of the year's most interesting quotes heard around the industry.

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GASOLINE DELIVERIES, PRICES AND DRIVING - MONTHLY UPDATE

Gasoline consumption as an indicator of traffic volume and accidents.

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