Body Shops Grade Insurers
Over 1,100 shops graded insurance companies based on how well each company's "policies, attitude and payment practices ensure quality repairs and customer service for motorists."
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Research and news for the
automotive collision repair professional
from the most experienced editorial staff in the industry
LACK OF PARTS, TECHNICIANS DRIVING BACKLOG MAYHEM
Shop scheduling backlogs reach record length in fourth quarter.
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NEW CHALLENGES IN PAINT SHOP
Shops need to begin considering paint earlier in the repair process.
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PARTS VENDORS CUT OFF SHOPS WITH HIGH RETURN RATES
Vendors threaten to stop selling to shops that return too many parts.
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AUTO PRODUCTION SLUMP TO HAVE LASTING EFFECT FOR REPAIRERS
Lost new car sales will reduce the volume of repairable vehicles for several years.
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MOST PROFITABLE STATES FOR AUTO INSURERS
2020 likely to become third consecutive year of strong profits for auto insurers. Their best run in 15 years.
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SHOP COUNTS BY STATE
Latest data on the number of body shops per state and growth over the past 10 years.
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COLLISION REPAIR EMPLOYMENT BY STATE
Prior to the pandemic, industry employment near record levels. Latest government data.
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QUOTES OF THE YEAR
A collection of the year's most interesting quotes heard around the industry.
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TWENTY YEARS OF COLLISION CLAIMS SEVERITY DATA
Claims severity may seem to be rising sharply, but it's not what you'd think.
ReadWho Pays for What?
The quarterly survey that shows you are not "the only one" charging for that.
PROGRESSIVE COULD SOON PASS GEICO
Annual insurer market share report shows Geico losing ground, Progressive gaining.
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SUPPLEMENTS INCREASING IN SIZE, FREQUENCY
Feel like your writing more - and larger – supplements lately? New data backs that up.
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