Body Shops Grade Insurers
Over 1,100 shops graded insurance companies based on how well each company's "policies, attitude and payment practices ensure quality repairs and customer service for motorists."
More Info
Research and news for the
automotive collision repair professional
from the most experienced editorial staff in the industry
MOST PROFITABLE STATES FOR AUTO INSURERS
2020 likely to become third consecutive year of strong profits for auto insurers. Their best run in 15 years.
Read
BACKLOG STILL ON THE LIGHT SIDE, BUT RETURNING
Conditions far better than early weeks of pandemic when 57% of shops had no work scheduled.
Read
QUOTES OF THE YEAR
A collection of the year's most interesting quotes heard around the industry.
Read
STATES HAVE "UNCLAIMED FUNDS" FOR SHOPS
Online search of shops reveals funds waiting to be claimed.
Read
AUTOMOTIVE SERVICE ASSOCIATION PODCAST FEATURES CRASH NETWORK
CRASH Network Editor John Yoswick joins host Tony Molla for a 20 minute podcast looking at the collision industry.
LISTEN
TWENTY YEARS OF COLLISION CLAIMS SEVERITY DATA
Claims severity may seem to be rising sharply, but it's not what you'd think.
ReadWho Pays for What?
The quarterly survey that shows you are not "the only one" charging for that.
EMPLOYMENT DEMAND RETURNING
Every position in the shop is now in higher demand than in the spring, though none has quite returned to the levels of a year ago.
Read
GETTING PAID FOR COVID-19 CLEANING
Shops report on a dozen more insurers reimbursing for added effort to clean vehicles.
Read
LOST AUTO SALES REDUCE NUMBER OF REPAIRABLE VEHICLES
Number of "potentially repairable vehicles" on U.S. roads will be affected by COVID-19 sales declines.
Read
SUPPLEMENTS INCREASING IN SIZE, FREQUENCY
Feel like your writing more - and larger – supplements lately? New data backs that up.
Read