Research and news for the
automotive collision repair professional

from the most experienced editorial staff in the industry

IT'S NOT LABOR RATES DRIVING REPAIR COSTS

Average repair costs are rising rapidly, but it's not labor rates causing it.

Read

PRIORITIZING WORK FOR CERTAIN INSURERS

In an industry backlogged with work, insurers with faster response times, better labor rates, less pushback moving to the front of the line.

Read

AVERAGE BACKLOG HITS NEW RECORD IN JULY

Shop scheduling backlogs reach nearly five weeks in second quarter.

Read

MAJORITY OF SHOPS REPORTING LABOR RATE INCREASES

Many report meaningful labor rate increases in the past six months.

Read

PRODUCTION SHORTAGES CONTINUE TO LOWER ‘REPAIRABLE’ VEHICLE POPULATION

New car production shortages will reduce the number of ‘repairable’ cars on the road.

Read

MOST PROFITABLE STATES FOR AUTO INSURERS

Auto insurer profits in 2021 hit the highest levels in 16 years.

Read

QUOTES OF THE YEAR 2021

A collection of the year's most interesting quotes heard around the industry.

Read

GASOLINE PRICES AND DELIVERIES

Gasoline consumption as an indicator of traffic volume and accidents.

Read

Body Shops Grade Insurers

Over 1,100 shops graded insurance companies based on how well each company's "policies, attitude and payment practices ensure quality repairs and customer service for motorists."

More Info

COLLISON REPAIR WAGES BY STATE

Latest state-by-state data on technician wages in the industry.

Read

SHOP COUNTS BY STATE

Latest data on the number of body shops per state and growth over the past 10 years.

Read

COLLISION REPAIR EMPLOYMENT BY STATE

Prior to the pandemic, industry employment near record levels. Latest government data.

Read

NEW CHALLENGES IN PAINT SHOP

Shops need to begin considering paint earlier in the repair process.

Read

Who Pays for What?

The quarterly survey that shows you are not "the only one" charging for that.

More Info

PARTS VENDORS CUT OFF SHOPS WITH HIGH RETURN RATES

Vendors threaten to stop selling to shops that return too many parts.

Read

SUPPLEMENTS INCREASING IN SIZE, FREQUENCY

Feel like your writing more - and larger – supplements lately? Data backs that up.

Read