Body Shops Grade Insurers
Over 1,000 shops graded insurance companies based on how well each company's "policies, attitude and payment practices ensure quality repairs and customer service for motorists."
More Infofrom the most experienced editorial staff in the industry
Actual loss cost for collision policies rose to a multi-year high.
ReadLatest data on the number of body shops per state and growth over the past 10 years.
ReadAuto insurers saw their profits drop 97% after banner profits a year earlier.
ReadPrior to the pandemic, industry employment near record levels. Latest government data.
ReadOver 1,000 shops graded insurance companies based on how well each company's "policies, attitude and payment practices ensure quality repairs and customer service for motorists."
More InfoA collection of the year's most interesting quotes heard around the industry.
ReadSupplements in 2022 made up more than a fifth of total repair costs.
ReadBy the end of 2022, there were 13.3 million more “potentially repairable” cars on the road than there were just five years ago.
ReadSurvey of over 350 shops shows which brands are most prevalent in the industry.
ReadIn an industry backlogged with work, insurers with faster response times, better labor rates, less pushback moving to the front of the line.
ReadMany report meaningful labor rate increases in the past six months.
ReadProgressive passes Geico to become second-largest auto insurer.
ReadGasoline consumption as an indicator of traffic volume and accidents.
ReadThe quarterly survey that shows you are not "the only one" charging for that.
Vendors threaten to stop selling to shops that return too many parts.
ReadShops need to begin considering paint earlier in the repair process.
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