Research, news and analysis for the
automotive collision industry

from the most experienced editorial staff in the industry

SHOP 12-MONTH OUTLOOK LESS POSITIVE

Latest surveys showing shops' take on the future business environment.

U.S. Report Canada report

SHOP SCHEDULING BACKLOG FOR U.S. / CANADA

How far into the future shops are booked with work.

U.S. Report 2025 Canada report

RECENT CLAIMS TRENDS WORKING IN INSURERS’ FAVOR

Latest data on claims frequency and average collision claim cost.

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SHOP COUNTS BY STATE

Latest data on the number of body shops per state and growth over the past 10 years.

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LEVEL OF WORK IN PROCESS IN SHOPS

Levels of work in process (WIP) can be a proxy for how busy the industry is.

U.S. Report Canada report

WAGE GROWTH SLOWEST IN NINE YEARS

Latest data on average weekly wages in the collision repair industry.

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SHOP HIRING DEMAND IN U.S. / CANADA

What positions are shops looking to fill?

U.S. Report Canada report

INSURER WAIT TIMES

How long are shops waiting for insurers to respond with repair approvals.

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GEICO CONTINUES TO LOSE SHARE

Nation's largest auto insurer has been retaking market share while Geico declines.

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‘REPAIRABLE’ VEHICLE POPULATION GROWING

2024 ended with 15 million more reapirable vehciles on the road than in 2015.

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Body Shops Grade Insurers for 2025

Nearly 1,200 shops graded insurance companies based on how well each company's "policies, attitude and payment practices ensure quality repairs and customer service for motorists."

More Info

SOME INCREASE IN DEALERSHIP BODY SHOP NUMBERS

Number of new car dealers growing, but fewer of them offer body shops.

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MOST PROFITABLE STATES FOR AUTO INSURERS

Some states are more profitable than others for insurers selling collision coverage.

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COLLISON REPAIR WAGES BY STATE

Latest state-by-state data on technician wages in the industry.
Updated for 2025.

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COLLISION REPAIR EMPLOYMENT BY STATE

Industry employment by state shows which are growing and which are shrinking.

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Who Pays for What?

The quarterly survey that shows you are not "the only one" charging for that.

More Info

QUOTES OF THE YEAR 2024

A collection of the year's most interesting quotes heard around the industry.

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GASOLINE DELIVERIES, PRICES AND DRIVING - MONTHLY UPDATE

Gasoline consumption as an indicator of traffic volume and accidents.

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