Body Shops Grade Insurers
Over 1,000 shops graded insurance companies based on how well each company's "policies, attitude and payment practices ensure quality repairs and customer service for motorists."
More InfoResearch and news for the
automotive collision repair professional
from the most experienced editorial staff in the industry
CLAIM COSTS, FREQUENCY RISE AGAIN, BUT MORE SLOWLY
Actual loss cost for collision policies rose to a multi-year high.
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SHOP COUNTS BY STATE
Latest data on the number of body shops per state and growth over the past 10 years.
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INSURER PROFITS BY STATE
Auto insurers saw their profits drop 97% after banner profits a year earlier.
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COLLISION REPAIR EMPLOYMENT BY STATE
Prior to the pandemic, industry employment near record levels. Latest government data.
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QUOTES OF THE YEAR 2022
A collection of the year's most interesting quotes heard around the industry.
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SUPPLEMENTS CONTINUE TO GROW
Supplements in 2022 made up more than a fifth of total repair costs.
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‘REPAIRABLE’ VEHICLE POPULATION GROWS
By the end of 2022, there were 13.3 million more “potentially repairable” cars on the road than there were just five years ago.
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MOST POPULAR PAINT BRANDS AMONG SHOPS
Survey of over 350 shops shows which brands are most prevalent in the industry.
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PRIORITIZING WORK FOR CERTAIN INSURERS
In an industry backlogged with work, insurers with faster response times, better labor rates, less pushback moving to the front of the line.
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MAJORITY OF SHOPS REPORTING LABOR RATE INCREASES
Many report meaningful labor rate increases in the past six months.
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PROGRESSIVE NOW SECOND-LARGEST U.S. AUTO INSURER
Progressive passes Geico to become second-largest auto insurer.
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GASOLINE PRICES AND DELIVERIES
Gasoline consumption as an indicator of traffic volume and accidents.
ReadWho Pays for What?
The quarterly survey that shows you are not "the only one" charging for that.
PARTS VENDORS CUT OFF SHOPS WITH HIGH RETURN RATES
Vendors threaten to stop selling to shops that return too many parts.
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NEW CHALLENGES IN PAINT SHOP
Shops need to begin considering paint earlier in the repair process.
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