Research and news for the
automotive collision repair professional

from the most experienced editorial staff in the industry

NEW CHALLENGES IN PAINT SHOP

Shops need to begin considering paint earlier in the repair process.

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PARTS VENDORS CUT OFF SHOPS WITH HIGH RETURN RATES

Vendors threaten to stop selling to shops that return too many parts.

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AUTO PRODUCTION SLUMP TO HAVE LASTING EFFECT FOR REPAIRERS

Lost new car sales will reduce the volume of repairable vehicles for several years.

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COLLISON REPAIR WAGES BY STATE

Latest state-by-state data on technician wages in the industry.

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PROGRESSIVE COULD SOON PASS GEICO

Annual insurer market share report shows Geico losing ground, Progressive gaining.

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MOST PROFITABLE STATES FOR AUTO INSURERS

2020 likely to become third consecutive year of strong profits for auto insurers. Their best run in 15 years.

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Body Shops Grade Insurers

Over 1,100 shops graded insurance companies based on how well each company's "policies, attitude and payment practices ensure quality repairs and customer service for motorists."

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SHOP COUNTS BY STATE

Latest data on the number of body shops per state and growth over the past 10 years.

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COLLISION REPAIR EMPLOYMENT BY STATE

Prior to the pandemic, industry employment near record levels. Latest government data.

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QUOTES OF THE YEAR

A collection of the year's most interesting quotes heard around the industry.

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TWENTY YEARS OF COLLISION CLAIMS SEVERITY DATA

Claims severity may seem to be rising sharply, but it's not what you'd think.

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Who Pays for What?

The quarterly survey that shows you are not "the only one" charging for that.

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STATES HAVE "UNCLAIMED FUNDS" FOR SHOPS

Online search of shops reveals funds waiting to be claimed.

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SUPPLEMENTS INCREASING IN SIZE, FREQUENCY

Feel like your writing more - and larger – supplements lately? New data backs that up.

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